Last Updated: may 09, 2018
Your privacy is important to Dolcevita Bike Tours Sas. We developed this Privacy Statement so you know how we collect, use, share and store your personal information.
This Privacy Statement applies to all websites, and products/services on which this Privacy Statement is shown. If a Dolcevita Bike Tours Sas website, app or product links to a different privacy statement, then that privacy statement will apply to your use of that site.
Sections of this Privacy Statement:
- Ways Dolcevita Bike Tours Sas Collects and Uses Personal Information
- Entities with Which Dolcevita Bike Tours Sas May Share Personal Information
- Cookies and Similar Technology
- Links, Third Party Apps, and Third Parties’ Privacy Practices
- Your Choices regarding Marketing Correspondence
- Policy with Respect to Children
- Privacy Statement Updates
- Retention of Personal Information
- How You Can Review, Correct, Update and Delete Your Personal Information
Ways Dolcevita Bike Tours Sas Collects and Uses Personal Information
“Personal Information” is information that, either alone or in combination with other information collected, identifies an individual. When we combine other information (i.e., information that does not, on its own, identify an individual) with Personal Information, we treat the combined information as Personal Information.
When you Create a booking or inquiry in Dolcevita Bike Tours Sas website
When you create a booking on Dolcevita Bike Tours Sas website, we ask you to provide Personal Information, including your e-mail address, name, surname, telephone (possibly mobile), social security number, date of birth, sex, height, address of residence. This data is necessary to make the bike assignment, in case you do not need to rent a bike, the height and height are not necessary.
When You Buy products/services/serices on a Dolcevita Bike Tours Sas Website
When you Communicate with Dolcevita Bike Tours Sas
When you interact with our customer support representatives via email, telephone or in person, we may collect Personal Information, such as your name, mailing address, phone number, email address and contact preferences; and information about the Dolcevita Bike Tours Sas booking informations. We also may create event logs that are useful in diagnosing product or app performance related issues, and capture information relating to the support or service issue. We use this information to provide you with customer and product support. To improve customer service, subject to applicable laws, we may also record and review conversations with customer support representatives, and analyze any feedback provided to us through voluntary customer surveys.
We may use Personal Information to communicate with you, including communicating with you about your account or transactions with us, giving you important information about your products/services, sending you notice about material changes to this Privacy Statement, and, consistent with applicable laws and the choices available to you as described below under Your Choices regarding Marketing Correspondence, sending you offers and promotions for our products/services.
Other Uses of Personal Information by Dolcevita Bike Tours Sas
Dolcevita Bike Tours Sas may use Personal Information for internal statistical, marketing or operational purposes, including generating sales reports and measuring and understanding demographic, user interest, purchasing and other trends among our customers.
Entities with Which Dolcevita Bike Tours Sas May Share Personal Information
With Other Dolcevita Bike Tours Sas Companies
Dolcevita Bike Tours Sas is a global business. To offer our products and services, we may need to transfer your Personal Information to other Partners as hotels or TO. Those countries may not have the same data protection laws as the country in which you initially provided the information. View Dolcevita Bike Tours Sas partners.
Any such transfers of Personal Information from Dolcevita Bike Tours Sas companies in the European Economic Area (“EEA”) or Switzerland to Dolcevita Bike Tours Sas. in the United States are done pursuant to European Commission approved Model Contractual Clauses.
With Service Providers
We use third party service providers to help us to administer certain activities on our behalf, such as fulfilling purchases and shipping products, processing credit card payments, sending emails, providing advertisements, analyzing usage of our websites and apps, tracking effectiveness of our marketing campaigns, and allowing users to connect to their social network. We may share Personal Information about you with such third party service providers to the extent necessary for the sole purpose of enabling them to perform services on our behalf.
Here are examples of third-party service providers we use:
Email Providers: Cloud services from MailUp are used to assist Dolcevita Bike Tours Sas in sending emails, consistent with applicable laws and the choices available to you as described below under Your Choices regarding Marketing Correspondence.
Analytics Services:Dolcevita Bike Tours Sas uses third-party service providers to help us better understand usage of website, and for related purposes. The third parties we currently use to provide such analytics and related services are described below under Cookies and Similar Technology.
We may disclose Personal Information about you to others if we have your consent to do so in such form of consent as may be required under applicable law.
Subject to applicable laws in your jurisdiction, we may also disclose Personal Information about you to others as we believe to be necessary or appropriate: (a) under applicable law or regulation, including laws or regulations outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public authorities and law enforcement officials, including officials outside your country of residence; (d) to assist or support theft investigations involving Dolcevita Bike Tours Sas products/services or property, (e) to enforce any of our terms and conditions or policies; (f) to protect our operations or those of any of our affiliates and subsidiaries; (g) to protect the rights, privacy, safety or property of Dolcevita Bike Tours Sas, its affiliates and subsidiaries, you or others; or (h) to permit us to pursue available remedies or limit the damages that we may sustain.
We may also transfer Personal Information to an affiliate, a subsidiary or a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Dolcevita Bike Tours Sas’s business, assets or stock, including, without limitation, in connection with any bankruptcy or similar proceeding.
Cookies and Similar Technology
We use locally stored objects, also known as Flash cookies, in certain situations where we use the Adobe Flash Player to provide special content such as videos or video clips. Flash uses this technology to remember settings, preferences and usage similar to browser cookies but Flash cookies are not managed through your web browser. Learn how to manage privacy and storage settings for Flash cookies.
Here are examples of third-party providers of analytics and similar services we currently use:
Google: Google Analytics is used to track site statistics and user demographics, interests and behavior on websites. Firebase, another Google service, is used on some of our mobile apps to track the effectiveness of our marketing campaigns and advertisements. We also use Google Search Console to help understand how our website visitors find our website and to improve our search engine optimization. Learn more about how this analytics information may be used, and on how to control the use of your information.
Semrush: This site uses Semrush Web analysis. Semrush helps us to measure and evaluate how the site is used, to evaluate the health of the website, to evaluate local searches, backlink analysis and social presence. For more information, read Semrush Privacy Statement. It is possible to refuse consent to the tracking of how the site is used by Semrush.
Links, Third Party Apps, and Third Parties’ Privacy Practices
Dolcevita Bike Tours Sas takes reasonable security measures to help protect against loss, misuse, unauthorized access and unauthorized disclosure or alteration of the Personal Information under its control. Learn more.
Your Choices regarding Marketing Correspondence
We and other members of the Dolcevita Bike Tours Sas group of companies may use your Personal Information to send you marketing-related correspondence (including emails) related to Dolcevita Bike Tours Sas products/services in accordance with your email preferences in your subscription. We do not share Personal Information with third parties for the third parties’ marketing purposes.
To opt out of receiving marketing-related correspondence from Dolcevita Bike Tours Sas, please update your email preferences sending an email to [email protected] or click “Unsubscribe” from any marketing email you receive from Dolcevita Bike Tours Sas.
Policy with Respect to Children
Our websites and apps are not directed to individuals under the age of 16, and we request that individuals under 16 not provide Personal Information to Dolcevita Bike Tours Sas through any Dolcevita Bike Tours Sas website or through our apps. If we learn that we have collected the Personal Information from a child under 16, we will take steps to delete the information as soon as possible. If you are aware of a user under the age of 16 using a Dolcevita Bike Tours Sas website or app, please contact us at [email protected]
Privacy Statement Updates
We may change this Privacy Statement from time to time as we add new products/services, as we improve our current offerings, and as technologies and laws change. You can determine when this Privacy Statement was last revised by referring to the “LAST UPDATED” legend at the top of this page. Any changes will become effective upon our posting of the revised Privacy Statement on our affected websites. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. This notice will be provided by email or by posting notice of the changes on our affected websites or products/services, consistent with applicable laws.
Retention of Personal Information
We will retain your Personal Information for the period necessary to fulfill the purposes for which your Personal Information has been collected as outlined in this Privacy Statement unless a longer retention period is required by law.
How You Can Review, Correct, Update and Delete Your Personal Information
Dolcevita Bike Tours Sas takes reasonable steps to help ensure that the Personal Information we collect from you is accurate, complete and current. You may request access to your Personal Information and request that erroneous or inaccurate Personal Information be updated. You may also request that your Personal Information and Dolcevita Bike Tours Sas account be deleted. Dolcevita Bike Tours Sas will respond promptly to your requests in accordance with applicable law. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We may decline to process requests that jeopardize the privacy of others, are extremely impractical, or would cause us to take any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we may need to retain certain Personal Information for a longer period of time for recordkeeping purposes, such as retaining records relating to your purchases for warranty or accounting purposes.
Access, correction or deletion requests can be made as follows:
Email: [email protected]
Mail: Dolcevita Bike Tours Sas, via Cimarosa, 18 09010 Villa San Pietro CA